Information for Parents

Inspiring residential trips offer your children a chance to learn, grow and challenge themselves in fun exciting ways.

A home away
from home

Our centres are created with children in mind and we offer a home away from home experience.

A residential experience with us is all-inclusive. Your child will enjoy tasty and nutritious meals before resting in our dormitory-style accommodation. Your child will find welcoming rooms which have a daily housekeeping check to ensure everything stays clean and comfortable. All dormitories are gender-separated and house 2 to 16 in bunk beds where duvets and pillows are all provided.

Some rooms are en-suite but there are always separate toilet and shower facilities for guests close to dormitories.

We take allergens very seriously at Kingswood, please find our nut allergy policy here.

Useful
Links

At Kingswood, we’re here to help make planning for your child’s residential as simple as possible.

That’s why we’ve pulled together everything you might need, from packing lists to saving cards, into downloadable printouts so that you can plan ahead, stick reminders on your fridge and feel prepared ahead of when your child leaves for their Kingswood adventure.

Tasty
healthy meals

We have spent time reviewing, discussing and tasting our menus to ensure they give a balanced variety of nutritious dishes and have a wide appeal for hungry tummies.

To keep our young adventurers going during their packed itinerary, we serve three freshly prepared, healthy, buffet-style meals each day, with plenty of variety available - including hot and cold meals, a salad bar and plenty of water available at all times.

We can also cater for most faith and dietary requirements, which we'll ask party organisers about before your child arrives on the centre.

Staff safety at
Kingswood

- All Kingswood staff are vetted, inducted and trained to the highest levels.

- All staff complete a comprehensive induction programme that includes safeguarding training.

- All staff are monitored to ensure compliance with our health & safety procedures.

- All activities have rapid access to first aid trained staff and facilities.

- Instructors are trained to recognise each individual child’s own capabilities & teach to his/her individual level & pace.

- All staff wear identification badges and uniforms at all times, with all visitors and teachers required to wear a security badge

Safeguarding
and Wellbeing

Kingswood creates and maintains an inspiring and adventurous environment that allows us to have a positive impact on the lives of young people, whilst protecting them from harm.

Find out about our safeguarding policy and the steps we take to ensure the well-being of young people below.

Safety and standards

- Every Kingswood centre is independently inspected by the British Activity Providers Association (BAPA)

- We also conduct rigorous internal health and safety audits

- We operate comprehensive risk assessments on all activities

- We are fully responsible for all emergency procedures, safety systems and security arrangements at each centre

Safety and supervision

- For most activities, children are placed into groups of no more than 15

- Our strict supervision policy ensures that children are always accompanied by Kingswood instructors. Between 9.00 pm and 9.00 am and at meal and break times they are supervised by their teachers. Teachers are in loco parentis throughout the visit

- Kingswood campuses have secure and clearly defined boundaries. Some centres have CCTV in operation

- Teacher and party leader rooms are situated close to their students

- The Kingswood Duty Manager and first-aiders are on call 24 hours a day

Important
Policies

Over 35 years of transformative trips, encouraging both adults and young people to build confidence and resilience

Allergy & Intolerance policy
Gender Pay Gap Report
View all Policies

Frequently asked
Questions for Groups

Can I preview the centre prior to my visit?

We are always happy to accommodate a preview of our centres. Please contact the centre you’re visiting to arrange a suitable date and time with the customer service department. Call our team on 0800 655 6564.

We are holders of the LOtC quality badge. This means you can be assured that we have met with required standards around safety, activity provision and learning outcomes. The Outdoor Education Advisers’ Panel endorses the LOtC Quality Badge and the majority of Local Authority Outdoor Education Advisers have indicated that they accept the award in place of some or all of their checks. You can view which Local Authority Outdoor Education Advisers support the LOtC Quality Badge by visiting the OEAP website here.

Are you able to cater for specific dietary needs for those with allergies/intolerances?

We can cater for most dietary requirements. Please contact the centre as soon as possible to make them aware of any allergies which they can discuss with you to ensure the correct provisions are in place for your visit

Can we change our programme?

If you've chosen our Adventure programme, then it's a pre-built programme including a broad range of activities supporting our core learning outcomes of confidence, resilience and life skills. Adventure programmes can't be customised.

If you've booked Adventure Plus, your programme will be designed around the learning outcomes and objectives you gave us at the time of booking. If you want to make changes, our programmer would be happy to discuss your needs. We welcome activity requests and although first choices may not always be available we will offer suitable alternatives.

Do we get lunch on departure day?

Yes. All guests get a packed lunch on departure and a hot option can be provided at an extra cost.

Can I add more guests to my booking?

Changes can be made to the number of guests up until room allocations and activity groups are set eight weeks prior to the trip. Changes after this point will depend on accommodation and activity availability on centre and it may not be possible to accommodate additional guests.

When will we receive our programme and room allocations?

We aim to send out your room plan and activity programme four weeks prior to your trip. To ensure we meet this deadline, we ask you to provide gender splits eight weeks prior to the trip. Details of the information required will be in your twelve week email and can be provided to us via your centre contact.

Can we request a specific accommodation building?

We are happy to take requests for specific accommodation blocks but we cannot offer any guarantees (unless specifically confirmed at time of booking), especially in peak periods. Your group may be sharing an accommodation block with other groups but we will endeavour to keep groups on separate floors and corridors.

More FAQs