As a vital member of our retail department, you'll oversee the day-to-day operations of our Shop, Bar, and Mobile units. Your role will involve not only ensuring operational efficiency but also exceeding retail sales targets, maintaining spend-per-head benchmarks, and upholding compliance with our Financial Standard Operating Procedures. Our team embodies the values of 'Keep it Simple,' 'Know your Stuff,' 'Give it your all,' 'Make it Fun,' and 'Own it,' creating a collaborative atmosphere where your contribution matters.Apply today
About The Role
At Kingswood, we have retail manager and assistant roles available. In your role, your primary focus is to lead and develop a team, ensure optimal stock management and sales performance, and maintain operational excellence. As a manager, you'll be responsible for team development, stock control, timely reporting, and effective onboarding. Upholding safety standards, achieving KPIs, and fostering positive relationships with colleagues is crucial. It’s also important to satisfy customer needs. This involves professional communication, guest satisfaction, and insightful recommendations.
Financially, you'll ensure compliance, support growth, and conduct regular checks. Your role will contribute hugely to retail success while upholding company values.
Why Work With Kingswood
Kingswood has incredible opportunities in the retail department for those looking for management and assistant roles. We believe in recognising your dedication to us with industry-leading pay rates that truly value your effort. We also encourage our employees to embrace work-life balance with flexible contract options tailored to their preferences.
We also offer award-winning training programs so that you can gain all the essential skills to progress in your role. Your growth matters. And we’re dedicated to helping you reach your career goals.
Beyond work, our 11 scenic locations offer more than just a backdrop – they provide thrilling activities like high ropes courses and water sports for you and your family to take advantage of during leisure time. Your well-being is important to us, and we're committed to supporting you, both personally and professionally.
What We Look For
Skills, Experience, and Attributes
- Proficiency in leading, motivating, and inspiring teams.
- Substantial retail experience, preferably in a supervisory capacity.
- Familiarity with licensed premises regulations.
- Effective written and verbal communication skills.
- Regarded as a customer service role model.
- Strong grasp of financial targets and budgets.
- Results-oriented, skilled at achieving tasks.
- Proven track record in fast-paced environments and meeting tight deadlines.
- Adaptable interpersonal skills, adept at tailoring communication to diverse audiences.
- Confident and composed when facing pressure.
- Operates with transparency and integrity.
- Demonstrates versatility and resilience.
- Receptive to constructive feedback, acting accordingly.
- Self-motivated initiator capable of motivating and mentoring others.
- Customer-centric with an unwavering commitment to exceptional service and financial excellence.
- Eagerness to learn and foster personal development.
A litte bit
At Kingswood, we’re proud to be one of the most experienced providers of outdoor education in the UK. Having run over 1.2 million activity sessions every year across 10 centres, and welcomed over 175,000 young people from more than 35 countries, we know a thing or two about giving the best experience possible.
If you want to be part of our fantastic team, please get in touch with your CV and cover letter and we will get in touch with you if any roles open up.