Policies, terms and conditions

Download our full booking terms and conditions and read our key policies

Please note that we have links on our website to third party sites, which when you click on them will open a new tab in your browser. We are not responsible for the content of the third party sites.

Booking conditions

Download our full booking terms and conditions

Booking conditions: Kingswood Booking conditions: Kingswood Colomendy

Insurance details

Click the link below to download a copy of our insurance details.

Public Liability insurance Employers' liability insurance

Safeguarding policy

View and download our safeguarding policy

Safeguarding policy

Privacy notice

This document supersedes all earlier versions and is designed to meet the requirements of the General Data Protection Regulation (GDPR), the Privacy and Electronic Communications Regulations (PECR) and any legacy data concerning the Data Protection Act.

Privacy and cookies policy

Photography and social media policy

We like to share our most exciting and inspiring Kingswood moments via our social media channels. It is a fantastic way for parents and other groups to see what happens at our centres and for you and your group to look back on your experience. You are welcome to use any photographs we post of your group in your own communications.

From time to time you may see the centre social media representatives walking around with an iPad taking photos and videos of the activities, they will always ask the
party leader's permission before photographing the children.

It is the responsibility of the party leader to obtain permission from parents/ guardians for children to be photographed for social media purposes. This may be covered by the school or group's consent form or you may obtain permissions for your Kingswood visit separately. A template photography consent form can be found below:

Download photography consent form template Download our social media policy and consent form

Gender pay gap report

Click the link below to download a copy of our gender pay gap report.

Download our Gender pay gap report

Modern Slavery Statement 2019

Click the link below to download our Modern Slavery statement.

View our Modern statement here

Complaints Policy

Click the link below to read our Complaints Policy

View our Complaints Policy